SK | PARLOR · Customer Information

Policies &
Guidelines

The details behind your SK Parlor experience, thoughtfully presented in one place.

A Note From The Parlor

Luxury is in the details. From the moment you place an order to the moment it arrives, we believe the experience should feel considered, clear and effortless.

At A Glance

Information · 01—05
01

Privacy

How your information is collected, used and protected.

02

Shipping

Processing, delivery, tracking and shipping information.

03

Returns & Refunds

Guidelines for eligible merchandise and refunds.

04

Terms

Terms that apply when using THESKPARLOR.COM.

05

Contact

Customer support and business information.

Privacy
Policy

SK Parlor respects your privacy. This policy explains how information may be collected, used and protected when you visit or make a purchase through THESKPARLOR.COM.

Information We Collect

When you shop with SK Parlor, we may collect information needed to process and fulfill your order. This may include your name, email address, phone number, billing information, shipping address and order details.

How We Use Information

Information may be used to process orders, provide customer service, communicate with you about purchases, improve our website and fulfill applicable business and legal obligations.

Payment Information

Payments are processed through third-party payment providers. SK Parlor does not intentionally retain complete payment card information.

Cookies

THESKPARLOR.COM may use cookies and similar technologies to support website functionality, analytics and the overall customer experience.

Shipping
Policy

SK Parlor aims to process and ship orders promptly while providing customers with a clear and reliable delivery experience.

Standard Delivery

3–5 Business Days

Order Processing

Orders are processed and prepared for shipment after payment has been successfully received. Processing times may vary depending on product availability and order volume.

Delivery Time

Please allow 3–5 business days for delivery after your order has been shipped.

Tracking

Tracking information will be provided once your order has shipped and tracking information is available.

Delivery Delays

Delivery times may be affected by carrier delays, severe weather, holidays or other circumstances outside of SK Parlor's control.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout. SK Parlor is not responsible for delays or delivery issues caused by an incorrect or incomplete address.

Returns &
Refunds

We want every SK Parlor purchase to be an intentional experience. Please review the return guidelines before placing your order.

Return Eligibility

Return eligibility depends on the product purchased. Certain hair, lash, beauty and personal-use products may be final sale due to hygiene and safety considerations.

Condition of Merchandise

Eligible merchandise must be returned in its original, unused and unworn condition, with original packaging when applicable.

Hair Products & Extensions

Hair, bundles, wigs and extensions must remain unused, unaltered and in their original condition if eligible for return. Products that have been worn, washed, dyed, cut, chemically treated or otherwise altered may not qualify for a return.

Lashes & Beauty Items

For hygiene and safety reasons, opened or used lashes and other personal-use beauty products may be considered final sale.

Refunds

Approved refunds are processed after eligible returned merchandise has been received and inspected. Refund timing may vary depending on the payment provider.

Final Sale Items

Items identified as final sale at the time of purchase are not eligible for return or refund unless otherwise required by applicable law.

Terms &
Conditions

By accessing or using THESKPARLOR.COM, you agree to comply with these Terms & Conditions and applicable laws and regulations.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.

Product Information

SK Parlor makes reasonable efforts to provide accurate product descriptions, images and pricing. Product availability and information may change without notice.

Pricing

Prices displayed on THESKPARLOR.COM are subject to change. Applicable taxes and shipping charges may be added during checkout.

Orders

SK Parlor reserves the right to refuse or cancel an order when necessary, including when a product is unavailable or an error has occurred in product, pricing or order information.

Intellectual Property

Content appearing on THESKPARLOR.COM, including logos, branding, photography, graphics, written content and other original materials, may be protected by intellectual property laws and may not be reproduced without permission.

Contact &
Information

Questions about an order, product or your SK Parlor experience? We're here to help.

SK | PARLOR

Luxury Hair · Lashes · Beauty

Website

THESKPARLOR.COM

Business Location

New York, NY

Customer Support

For order assistance and general inquiries, please use the contact information provided on THESKPARLOR.COM.

The Parlor

Beauty is in the
details.

SK | PARLOR
HAIR · LASHES · BEAUTY

THESKPARLOR.COM